Your team is busy.

But are your communications working?

Competing priorities, limited resources, and rising expectations can leave communications and marketing teams stretched.


I help organisations set clear priorities, strengthen communications and marketing strategies, improve systems and equip their teams to deliver better results.

Let's Kōrero

Less pressure. More progress.

Clear priorities

Know what needs attention, why it matters and where to focus your resources.

Less friction

Clear roles, simpler approvals and practical processes that keep work moving.

A more capable team

People with the skills, guidance and confidence to plan and manage communications.

Results you can measure

Communications and marketing connected to organisational goals, with clear ways to track progress.

The support you need

Practical and tailored support to strengthen your communications & marketing, and team capability.

Communications & Marketing Review

An independent assessment of your strategy, team capacity, systems and performance.

Strategy & Planning

Communications and marketing strategies, stakeholder engagement plans, digital channel planning, and practical frameworks to guide your team.

Workshops & Team Development

Facilitated planning sessions, mentoring and practical training to strengthen your in-house team.

Ongoing Strategic Advice

Independent guidance, regular reviews, and strategic support for leadership and communications managers.

From clarity to capability

Every organisation is different.


My approach starts with understanding your priorities and challenges, then working with your people to develop practical solutions that your team can own and manage.

  • 1. Discover

    Understand where you are


    I start with leadership to understand your organisation's goals, expectations and challenges. I then engage with your team to explore what's working, where the pressures sit and what needs attention.

  • 2. Align

    Get everyone moving in the same direction


    We connect communications and marketing priorities with your organisation's goals. Together, we clarify audiences, responsibilities, decision-making and what success should look like.

  • 3. Design

    Put the right plans and systems in place


    I help develop practical strategies, frameworks, and processes that connect your people, messages, and channels. Everything is designed around your organisation's needs, resources and capacity.

  • 4. Equip

    Give your team the tools to deliver


    Through workshops, mentoring and strategic guidance, I help your people build the skills and confidence to put plans into practice. Your team leads delivery, with support where it's needed.

  • 5. Evolve

    Keep improving


    We review progress, look at what's working, and adjust priorities as needed. The goal is stronger internal capability and systems that continue working long after our engagement ends.

A little about me

Kia ora, I'm Sylvia.

I work across strategic communications, marketing and digital strategy, helping organisations connect their goals with the people, plans and systems needed to achieve them.


My experience spans communications planning, stakeholder engagement, digital marketing and developing online platforms. I've worked alongside organisational leaders, communications teams and community organisations, giving me a practical understanding of the challenges that come with competing priorities, limited resources and growing expectations.


Having worked across both strategy and delivery, I understand what it takes to turn a plan into something a team can realistically manage.


Today, my focus is on helping organisations strengthen their communications and marketing strategy, systems and team capability through practical advice, planning and collaborative support.

Let's Kōrero

Good work starts with good relationships

A few words from people I've worked with.

Love Sylvia & her mahi, such a professional & she has an amazing āhua.

Te Rina Kowhai, 5000 Tribes

I highly recommed Sylvia. She does fantastic work.



Anna Sutton, Pivot Publishing

I highly recommend Sylvia's capabilities, skills and reliability 100%.

Kaye-Maree Dunn, MEA


Let's kōrero


Not sure where to start? Tell me a little about your organisation and what you're trying to achieve. We can explore how I might be able to help.


Please fill out the form below or email kiaora@sylvianugent.com